Managed Services

For an affordable monthly fee, you’ll be freed from the hassle and burden of managing your office technology.

Diversified’s Managed Services are ideal if your company is looking to outsource tasks like desktop and server monitoring and maintenance; software installation and updates; security patching; and remote system monitoring. We’ll keep every aspect of your office IT running like a well-oiled machine and resolve technical issues before they arise -- without you having to lift a finger.

What’s Included in Our Managed Services Program

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Proactive Monitoring

We detect and resolve technical issues before they cause downtime and disrupt your business operations.
Our technicians keep a watchful eye over your systems around the clock to ensure your computers, servers, and network systems run without a hitch.
Backup Management
User Account Administration
Desktop Optimization & Management
Online Asset Management
Vendor Liaison

Preventive Maintenance

We not only keep your office IT running smoothly, but also perform regular maintenance to lessen the likelihood of failed equipment.
Preventing downtime-inducing issues from ever occurring in the first place is the best approach to technology management.
Service Availability, Monitoring & Maintenance
Printer Management & Security

Enhanced Security

We identify vulnerabilities, monitor your systems, apply patches, and perform a host of other security measures.
Your precious business data will be protected from viruses, ransomware, and hackers when your servers, applications, and emails are protected around the clock.
Third Party Patch Management
Microsoft Patch Management
File Sharing Permission Administration
Security Administration
Virus Definition & Prevention
Virus, Spyware, and Adware Removal
Online License Management

Ongoing Support

Our help desk team is available 24/7 via the internet or telephone to give you prompt, professional assistance.
Our support team is perfect for companies looking for expert break/fix technology repairs or a reliable backup for their in-house IT department.
Unlimited Phone Support
Unlimited Remote Control Support
Online Trouble Ticket Management

Our Managed Services provide small- and mid-sized enterprises with a range of of bottom-line boosting benefits:

  • Certainty that hardware installations, software updates, and technical repairs are done right.
  • Flexibility to add and upgrade servers and storage capacity on demand.
  • Elimination of IT distractions so you can focus on growing your business and better serve your clients.
  • Reduced IT costs so you can invest in other important areas of your business.
  • Peace of mind knowing every aspect of your business technology is fully protected.

An Entire IT Department at Your Beck and Call

You’ll be working with a team of certified technicians who have a wide array of skills and technical know-how to assist with your IT needs. We can either become your IT department to handle all your daily technology tasks, or act as an extension of your in-house IT team to increase the level of service and support to your staff.

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24/7 DEDICATED SUPPORT

We offer round-the-clock dedicated help desk support. Day and night, we keep a watchful eye over every aspect of your office technology, keeping everything in working order so you can turn your attention to managing your business and servicing your clients.

Cloud Services

Move your network and applications to the cloud and enjoy enhanced productivity and massive cost savings.

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IT Consulting

Make the right technology designs with advisory services from professional IT consultants.

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VOIP

Improve business communications and collaboration with an enterprise-level, feature-rich phone system.

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